WooW Canada Immigration is operated by LegaMax Legal Services Professional Corporation. These Terms and Conditions apply to paid consultations and review sessions booked through WooW Canada Immigration, including bookings made through our website, booking system, payment system, or any related online platform.

Business name: LegaMax Legal Services Professional Corporation o/a WooW Canada Immigration
Address: 1600 Steeles Ave W, Unit 412, Vaughan, ON, Canada L4K 4M2
Phone: +1 (905) 660-7675
Email: info@woowcanada.com
Website: www.woowcanada.com

PLEASE NOTE
By completing payment for a consultation or review session, you confirm that you have read, understood, and agreed to the Terms and Conditions set out below.

For clarity, these Terms and Conditions are separated into two service categories:

1. STANDARD IMMIGRATION CONSULTATIONS
These terms apply to regular immigration consultations and general advisory sessions. Standard consultations do not include immigration application reviews, document reviews, EE profile reviews, or submission letter drafting unless expressly stated otherwise.

2. STRATEGIC ONE-ON-ONE APPLICATION REVIEW SESSIONS
These terms apply to paid application review sessions where the Client is seeking a live professional review of a self-prepared or partially prepared immigration application, forms, supporting documents, IRCC correspondence, or related immigration matter.

The Terms and Conditions that apply to your selected service will govern your booking and payment. By proceeding with payment, you agree to be bound by the applicable section of these Terms and Conditions.

1. STANDARD IMMIGRATION CONSULTATIONS
By paying a consultation fee, you acknowledge and agree that consultations do not include EE profile reviews, document reviews, submission letter drafting, or any immigration application reviews. Verification of necessary documents and applications will be carried out at the following stages of your work with WooW Canada Immigration.

You also acknowledge and agree with the following agreement:

This Agreement is entered into between WooW Canada Immigration, “WCI,” and “the Client” for an Immigration Consultation, “IC.”

PURPOSE
The purpose of the IC is to:

• Assess your specific immigration situation based on the information provided.
• Respond to your questions concerning Canadian immigration laws and regulations to the best of our capability.
• Identify your options for Canadian immigration and, where possible, evaluate the costs and benefits of those alternatives.
• Furnish necessary information to guide your decision-making process.
• Decide upon the next steps in the process, as mutually agreed.

PROFESSIONAL FEES
• For Visa or Study/Work Permit Consultation, which will last 30 minutes, the Client agrees to pay a fee of CAD $200 plus HST.
• For CUAET Immigration Consultation, which will last 60 minutes, the Client agrees to pay a fee of CAD $299 plus HST.
• For General Immigration Consultation, which will last 60 minutes, the Client agrees to pay a fee of CAD $350 plus HST.
• For USA to Canada Consultation, which will last 60 minutes, the Client agrees to pay a fee of CAD $450 plus HST.
• For Business Immigration Consultation, which will last 60 minutes, the Client agrees to pay a fee of CAD $599 plus HST.
• All fees paid to WCI are non-refundable under any circumstances.
• If WCI services are retained within 7 days from the date of the IC, an amount equivalent to that paid for the IC will be credited towards the additional services.

LIMITS OF ENGAGEMENT
• This Agreement does not engage or obligate WCI to perform any further work or representation for the Client. It solely covers the work described above.
• WCI shall not provide further information or advice to the Client unless both parties have expressly agreed to an extension in relation to this and other matters, and have entered into a separate written agreement concerning those matters.

OTHER CONDITIONS

ADVICE CURRENT AS OF THE DATE OF CONSULTATION
• The advice provided by WCI to the Client is based on Canadian immigration law. WCI is not responsible or liable for any changes in government legislation or policy that may impact the processing of the Client’s subsequent applications.
• WCI is obligated to preserve the confidentiality and secrets of the Client. This professional duty exists to foster candid and comprehensive communications between the Client and WCI. All information and documentation provided by the Client and reviewed by WCI will not be disclosed to any third party, other than WCI’s agents and employees, without prior consent, except as mandated by law.

NO LEGAL AUTHORITY GRANTED
• The Client agrees and understands that this Agreement does not engage WCI to act as their Authorized Representative concerning any matters related to Immigration, Refugees and Citizenship Canada, and/or the Canada Border Services Agency.

ACCEPTANCE
• By paying the consultation fee, you consent to all the terms and conditions stipulated above in this Initial Consultation Agreement. This Agreement is governed by the laws in effect in the Province of Ontario and the federal laws of Canada applicable therein.

Please note that our Licensed Immigration Consultants are members in good standing of the College of Immigration and Citizenship Consultants, “CICC,” and as such, are bound by its By-law, Code of Professional Ethics, and Regulations.

2. STRATEGIC ONE-ON-ONE APPLICATION REVIEW SESSIONS

I acknowledge that this Strategic One-on-One Application Review Session is designed for individuals who have prepared, or are preparing, their own Canadian immigration application and wish to receive professional review and guidance from a licensed Regulated Canadian Immigration Consultant.

I understand that this session may include a real-time review of immigration forms, supporting documents, IRCC correspondence, refusal letters, Procedural Fairness Letters, document requests, eligibility concerns, and/or application strategy, depending on the nature of my matter and the materials I am able to present during the session.

I also acknowledge and agree with the following agreement:

This Agreement, for the Strategic One-on-One Application Review Session, is made between one of the following Regulated Canadian Immigration Consultants, the “RCIC”:

Kateryna Kuzhel, Senior Immigration Consultant, R516884
Yulia Kan, Lead Immigration Consultant, R707601

and “the Client,” for a professional immigration application review session.

PURPOSE
The purpose of this session is to:

• Review the Client’s self-prepared immigration application, documents, forms, correspondence, or immigration matter in real time during the scheduled session.
• Identify potential issues, gaps, inconsistencies, risks, or areas of concern based on the information and documents presented by the Client.
• Provide professional guidance on Canadian immigration laws, regulations, program requirements, officer expectations, and application strategy to the best of the RCIC’s ability.
• Answer the Client’s questions related to the application or immigration matter discussed during the session.
• Provide practical recommendations regarding possible next steps, document improvements, timing, submission considerations, or response strategy.
• Assist the Client in understanding whether the application appears complete, persuasive, and aligned with the applicable immigration requirements, based only on what is reviewed during the session.

SCOPE OF REVIEW
The Client understands that this session is a live review session only. The review will be conducted during the scheduled consultation time, primarily through screen sharing, verbal discussion, and materials presented by the Client during the session.

The RCIC may review, depending on the Client’s matter and available time:

• Immigration forms prepared by the Client.
• Supporting documents prepared or gathered by the Client.
• IRCC correspondence, including document requests, refusal letters, and Procedural Fairness Letters.
• Express Entry profiles, ePR applications, temporary residence applications, permanent residence applications, sponsorship applications, work permit applications, study permit applications, visitor visa applications, or other immigration-related matters.
• The Client’s questions, concerns, eligibility assumptions, and application strategy.

The Client understands that the session is limited by time. The RCIC will make reasonable efforts to review the most important issues within the scheduled session, but the RCIC cannot guarantee that every form, document, page, answer, attachment, or issue will be reviewed in full.

PROFESSIONAL FEES
The Client agrees to pay a fee of CAD $600 for a 90-minute Strategic One-on-One Application Review Session, plus applicable taxes, when scheduling the session.

Any fees paid to LegaMax Legal Services Professional Corporation o/a WooW Canada Immigration are non-refundable in any circumstance.

Should the RCIC’s services be retained for a related full-service application package or eligible application review service within 7 days from the date of the review session, an amount equivalent to the amount paid for the review session may be credited toward the additional services, subject to confirmation by WooW Canada Immigration.

CLIENT RESPONSIBILITIES
The Client agrees and understands that the quality and usefulness of the review depends on the accuracy, completeness, and organization of the information and documents provided by the Client.

The Client is responsible for:

• Completing any required intake form before the session.
• Providing accurate, truthful, and complete information.
• Having all relevant documents, forms, correspondence, and questions ready before the session begins.
• Ensuring that any document links, files, or screen-sharing materials are accessible during the session.
• Identifying the most important questions or concerns they wish to address during the session.
• Making their own final decision about whether, when, and how to submit an application unless a separate representation agreement is signed.
• Ensuring that all final application materials submitted to IRCC or any other authority are complete, accurate, and truthful.

The Client understands that time spent locating documents, opening files, resolving technical issues, or searching for information during the session will reduce the time available for substantive review.

LIMITS OF ENGAGEMENT
This Agreement does not engage or oblige the RCIC to perform any work beyond the live review session described above.

Unless the Client and the RCIC enter into a separate written agreement, this session does not include:

• Acting as the Client’s Authorized Representative.
• Completing or correcting application forms on behalf of the Client.
• Drafting submission letters, explanation letters, affidavits, reconsideration requests, Procedural Fairness Letter responses, or any other written documents.
• Preparing, organizing, uploading, or submitting an immigration application.
• Reviewing documents before or after the session outside the scheduled session time.
• Providing written notes, written recommendations, written feedback, or a written review report after the session.
• Communicating with IRCC, CBSA, ESDC, Service Canada, provincial immigration authorities, or any other government body on behalf of the Client.
• Monitoring deadlines, application status, portal updates, document requests, or correspondence after the session.
• Guaranteeing that the Client’s application is complete, accurate, approved, or free from risk.

The RCIC shall not provide further information, advice, review, drafting, representation, or follow-up services unless the Client and the RCIC have expressly agreed to a continuation of services and have entered into a separate written agreement.

NO PRE-SESSION OR POST-SESSION DOCUMENT REVIEW
The Client understands that any documents, forms, links, or materials submitted before the session may be used for context only and do not create an obligation for the RCIC to review them before the scheduled session.

Unless expressly agreed in writing, all review takes place during the scheduled live session.

The Client also understands that the RCIC is not obligated to review revised documents, updated forms, additional evidence, or follow-up materials after the session unless a separate written agreement is signed.

NO GUARANTEE OF OUTCOME
The Client understands that immigration decisions are made by government officers and authorities, including Immigration, Refugees and Citizenship Canada, the Canada Border Services Agency, provincial immigration authorities, and other relevant bodies.

The RCIC cannot guarantee:

• Approval of any application.
• Reversal of a refusal.
• Acceptance of a reconsideration request.
• A positive outcome following a Procedural Fairness Letter response.
• That IRCC or any other authority will agree with the strategy discussed.
• That every possible issue or risk will be identified during the session.
• That the Client’s application will be complete or submission-ready after the session.

The advice provided during the session is based on the information available at the time of the session and the information disclosed by the Client.

CHANGES IN LAW, POLICY, OR PROGRAM REQUIREMENTS
The advice provided by the RCIC is based on Canadian immigration law, regulations, policies, program instructions, and publicly available guidance in effect at the time of the session.

The RCIC is not responsible or accountable for any change in government legislation, policy, processing instructions, program criteria, document requirements, forms, fees, or procedures that may occur after the session and may impact the Client’s application or immigration matter.

CONFIDENTIALITY
The RCIC is required to preserve the confidences and secrets of the Client, and this professional obligation exists to encourage candid and complete communication between the Client and the RCIC.

All information and documentation provided by the Client and reviewed by the RCIC will not be disclosed to any third party, other than the RCIC’s agents and employees, without prior consent, except as required by law.

SESSION RECORDING
The Client understands that the session may be recorded for the Client’s convenience and future reference.

The recording, if provided, is intended only for the Client’s personal use. The recording does not replace a written legal opinion, written review report, written application instructions, or a full-service representation agreement.

The Client agrees not to publish, distribute, edit, reproduce, or share the recording publicly or with third parties without written consent from WooW Canada Immigration.

FOLLOW-UP QUESTIONS
The Client may submit one follow-up email containing a maximum of 2 to 3 simple questions related directly to the matter discussed during the session, provided that the questions are submitted within 5 calendar days of the session and can be answered in approximately 10 minutes or less.

Any questions that require additional document review, legal analysis, drafting, research, strategy development, or review of new facts or materials will require a new paid consultation or a separate written agreement.

NO LEGAL AUTHORITY GRANTED
The Client agrees and understands that this Agreement does not constitute an engagement of the RCIC to act as the Client’s Authorized Representative in respect of any matter relating to Immigration, Refugees and Citizenship Canada, the Canada Border Services Agency, provincial immigration authorities, or any other government body.

The Client understands that any interaction with IRCC, CBSA, or any other government authority undertaken by the Client without retaining an RCIC as an Authorized Representative is done at the Client’s own risk. WooW Canada Immigration accepts no responsibility for the outcome of any such interaction unless a separate written representation agreement has been signed.

ACCEPTANCE
By paying the review session fee, the Client agrees to all the terms and conditions set forth above in this Strategic One-on-One Application Review Session Agreement.

The laws in effect in the Province of Ontario and the federal laws of Canada applicable therein shall govern this Agreement.

Please be advised that Kateryna Kuzhel and Yulia Kan are members in good standing of the College of Immigration and Citizenship Consultants, and as such, are bound by its By-law, Code of Professional Conduct, and Regulations.

RCIC ADDRESS
1600 Steeles Ave W, Unit 412
Vaughan, ON, Canada L4K 4M2
+1 (905) 660-7675
info@woowcanada.com